Privacy Policy

1. Who We Are

This privacy policy applies to Middletown Concrete Company ("we," "us," or "our"), a concrete contractor based at 66 Washington St, Middletown, CT 06457. Our website is located at middletownconcretecompany.com. You can reach us at info@middletownconcretecompany.com or by phone at (860) 854-0848.

2. Information We Collect

We may collect the following types of information when you visit our website or contact us:

Information you give us directly

When you fill out a contact or estimate request form on our website, you may provide your name, phone number, email address, property address, and a description of your project. We only collect this information when you choose to provide it.

Information collected automatically

When you visit our website, standard web server logs and third-party analytics tools may automatically record information such as your IP address, browser type, operating system, pages visited, referring URLs, and the date and time of your visit. This data is collected in aggregate and is used to understand how visitors use our site.

3. Cookies and Tracking Technologies

Our website may use cookies - small text files placed on your device - to improve your browsing experience and help us understand website traffic. Cookies may be set by us ("first-party cookies") or by third-party services we use, such as analytics providers ("third-party cookies").

Common types of cookies we may use include:

• Functional cookies: Allow the website to work correctly and remember your preferences.
• Analytics cookies: Help us understand how visitors interact with our website so we can improve it.

You can control or disable cookies through your browser settings. Note that disabling cookies may affect some website functionality.

4. How We Use Your Information

We use the information we collect to:

• Respond to your estimate requests, questions, and inquiries
• Schedule on-site consultations and project work
• Communicate with you about your project before, during, and after completion
• Improve our website content and user experience
• Comply with applicable legal requirements

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

5. How We Share Information

We do not sell or trade your personal information. We may share your information in the following limited circumstances:

• Service providers: We use third-party tools such as form processors and analytics platforms that may handle data on our behalf. These providers are required to keep your information confidential and are not permitted to use it for their own purposes.
• Legal compliance: We may disclose information if required to do so by law, court order, or government request.
• Business transfers: If Middletown Concrete Company is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, respond to your inquiries, and comply with applicable legal obligations. Contact and project information is typically retained for the duration of the business relationship and for a reasonable period afterward in case questions arise about completed work. You may request deletion of your information at any time by contacting us at info@middletownconcretecompany.com.

7. Your Rights

Depending on where you live, you may have certain rights regarding the personal information we hold about you, including:

• The right to access the personal information we have about you
• The right to correct inaccurate or incomplete information
• The right to request deletion of your personal information
• The right to opt out of certain data uses

To exercise any of these rights, contact us at info@middletownconcretecompany.com. We will respond to all requests within a reasonable timeframe.

8. Third-Party Links

Our website may contain links to third-party websites, such as review platforms or mapping services. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

9. Security

We take reasonable technical and organizational measures to protect the information we collect from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, and we encourage you not to share sensitive personal information through web forms beyond what is necessary to request our services.

10. Children

Our website is intended for adults seeking contractor services. We do not knowingly collect personal information from anyone under the age of 13. If you believe a child has submitted personal information through our site, please contact us so we can remove it.

11. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the effective date at the top of this page. Continued use of our website after any changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

12. Contact Us About Privacy

If you have questions or concerns about this privacy policy or how we handle your information, contact us at: